Pepper Servicing Spain (PSS) is part of the Pepper European Servicing (PES) stable of award-winning loan servicers and real estate asset managers, providing tailored services to investor and banking clients, currently managing over €40bn of client assets in Europe including €2.5 bn of assets in Spain.
PES is part of the Pepper Group, a diversified global consumer finance business, with a core focus and strong experience in Lending, Advisory and Asset Management across the residential and commercial property sectors.
PES is a vastly experienced servicer with proven capability across Europe, successfully managing the full spectrum of performing and non-performing loans in multiple regulated and unregulated asset classes.
PES’ operational case ownership model has proven effectiveness in optimising asset performance and returns for investors.
Our leading-edge systems enable bespoke solutions to be developed for PSS clients.
Multiple customer service branding options are available to suit all client requirements, including own brand engagements.
PES is one of the most successful third-party service providers in Europe and PSS is the latest jurisdiction to provide first class services to banks, hedge funds, private equity and other owners of residential and commercial real estate (CRE) backed assets.
Our experienced teams currently manage c €2.5Bn of loan portfolios across a range of secured and unsecured assets, through the full lifecycle of the loan.
PSS provides first class general loan and financial reconciliation administration services on a broad range of performing, re-performing and non-performing asset classes.
PES has developed a strong reputation for our expertise and success in the management and resolution of underperforming loans in multiple asset classes. PSS’ specialist teams of skilled professionals have years of experience in successfully resolving non-conforming loans across various asset classes.
In addition to offering full, end to end loan portfolio servicing PSS can also support investors requiring back up arrangements for balance sheet assets or on asset securitisation, an area of deep experience and expertise across the PES entity.
As Master Servicer, PSS can provide investors with the full range of oversight and management of all aspects of portfolio administration, where Primary and/or Special Servicing is carried out by another entity.
Our Asset Management Team comprises experienced professionals who engage and negotiate with customers, whether personal or corporate, resulting in the adoption of optimum loan level strategies.
Where consensual deals are not possible, our asset managers work with legal teams and a broad range of third-party partners to develop the best possible outcome for customers and lenders, including foreclosure where necessary.
PSS can support clients in their portfolio and asset evaluation process with a wide range of services including: